Office Manager
About The Position
About the role
We are seeking a proactive and detail-oriented Office Manager and Customer Care Support professional to join our team in Dreieich, Germany. In this role, you will ensure the smooth day-to-day operation of the office, provide administrative support to local teams, and manage customer invoicing and accounts receivable activities.
You will act as a key point of contact for local administrative matters while ensuring accurate invoicing, payment tracking, and timely collection of outstanding balances.
Main duties and responsibilities
- Manage all office administration activities for the Dreieich office.
- Provide administrative support to local teams and assist with local and global initiatives.
- Coordinate company vehicle and mobile phone administration.
- Act as the main point of contact for local administrative matters, supporting both corporate and EMEA management.
- Respond to customer inquiries and requests related to invoices and payments.
- Issue customer invoices in a timely and accurate manner.
- Monitor and reconcile accounts receivable balances.
- Follow up on overdue payments and coordinate collection activities.
- Prepare payment reminders and dunning notices.
- Collaborate with Sales and Service teams to resolve billing discrepancies and disputes.
- Maintain accurate customer account records and prepare periodic AR reports.
Requirements
- Fluent in German and English (mandatory).
- Minimum 3 years of experience in office administration, finance administration, accounts receivable or a similar role.
- Strong organizational skills and attention to detail.
- Reliable, proactive and able to manage multiple priorities.
- Excellent interpersonal and communication skills.
- Strong team player with a collaborative approach.
- Customer-oriented mindset with a professional and service-focused attitude.
- Proficiency with Microsoft Office applications.
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